Dispatchers process more than 230,000 fire and emergency medical service calls a year, assisting as the communications lifeline between citizens and firefighters. MDFR dispatchers and dispatch supervisors maintain the vital communications link to the Miami-Dade community, 24 hours a day, seven days a week.

“The 1.9 million residents of Miami-Dade County depend on the skill, expertise and commitment of the men and women who work as dispatchers,” said Fire Chief Dave Downey. “These individuals are the forefront of a support network of emergency responders that save lives and property across our community in times of personal crisis and wide-ranging disasters.”

For more information on the National Public Safety Telecommunications Week or MDFR dispatchers, please contact the Miami-Dade Fire Rescue Public Affairs Bureau at (786) 331-5200.

For pictures from the Grand Opening of the Miami-Dade Regional Fire Rescue Communications Center, click here.